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educational giving decision
Train your staff (if you have any) to be always helpful, courteous, and knowledgeable. Most importantly, give every member of your staff enough information and power to make those small customer-pleasing decisions, so he never has to say, "I don't know, but so-and-so will be back at..." Susan Ward
educational irony promotion
The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!
writing needs gypsy
I need to keep traveling, being a gypsy, having experiences and writing about them. Delta Goodrem
writing publish
Write the unpublishable.. .and then publish it. Denis Johnson
writing challenges paper
Writing is very difficult. You have 120 pages of blank paper and it's like, "Go fill that up with some funny stuff," and that's challenging. Bobby Farrelly
writing trying moments
I shall try to write a poem that is about the moment but doesn't betray things that are true to me as a poet. Andrew Motion
writing fiction literature
The beauty of literature - also its limit - is that it is inescapably personal, even if you're writing science fiction. Aleksandar Hemon
writing brain fiction
I cannot live or write without music. It stimulates the normally dormant parts of my brain that come in handy when constructing fiction.
writing thinking personality
I don't think it's possible to write a good novel around a negative personality. Alberto Moravia
writing ratios literacy
The ratio of literacy to illiteracy is constant, but nowadays the illiterates can read and write.
writing night light
In the light, we read the inventions of others; in the darkness we invent our own stories. Alberto Manguel
interesting way human-nature
Human beings are always going to find interesting ways of making a mess of their lives. It's human nature. Jack Nicholson
interesting challenges trying
You try to find things that are challenging and interesting and hopefully it will be the same to the audience. Alan Rickman