Famous Quotes & Sayings

Susan Ward

Train your staff (if you have any) to be always helpful, courteous, and knowledgeable. Most importantly, give every member of your staff enough information and power to make those small customer-pleasing decisions, so he never has to say, "I don't know, but so-and-so will be back at..."

Susan Ward

The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!

Alan King

Comedy is an amazing calling. Once you get that first laugh, it's hard to turn away. Then, of course, you're hooked and you have to learn how to survive in the business.

Willie Smith

If the students see it as something they can put to use, then they are interested.