Famous Quotes & Sayings

Susan Ward

Train your staff (if you have any) to be always helpful, courteous, and knowledgeable. Most importantly, give every member of your staff enough information and power to make those small customer-pleasing decisions, so he never has to say, "I don't know, but so-and-so will be back at..."

Susan Ward

The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!

Diana Oblinger

While the practice is not necessarily widespread, there are a lot of them,

Theaster Gates

All kinds of performance practices have a certain register of power or solemnity.

Longchenpa

To reject practice by saying, 'it is conceptual!' is the path of fools. A tendency of the inexperienced and something to be avoided.

Joseph Joubert

Strength is natural, but grace is the growth of habit. This charming quality requires practice if it is to become lasting.

John C. Maxwell

It's one thing to make a choice. It's another to put that choice into practice.

Mahatma Gandhi

Whatever strength the masses have is due entirely to ahimsa, however imperfect or defective its practice might have been.

James Otis

I pray God I may never be brought to the melancholy trial; but, if ever I should, it will then be known how far I can reduce to practice principles which I know to be founded in truth.

Edward Tufte

If there is a well thought-out design standard, it should be followed. In practice, great design comes from great designers. That is empirically the case. If a great designer did a first-rate standard, that model should be followed. Great design is not democratic; it comes from great designers. If the standard is lousy, then develop another standard.

John Lothrop Motley

A talent for repartee is one that increases with practice.