Famous Quotes & Sayings

Susan Ward

Train your staff (if you have any) to be always helpful, courteous, and knowledgeable. Most importantly, give every member of your staff enough information and power to make those small customer-pleasing decisions, so he never has to say, "I don't know, but so-and-so will be back at..."

Susan Ward

The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!

Delta Goodrem

I need to keep traveling, being a gypsy, having experiences and writing about them.

Denis Johnson

Write the unpublishable.. .and then publish it.

Bobby Farrelly

Writing is very difficult. You have 120 pages of blank paper and it's like, "Go fill that up with some funny stuff," and that's challenging.

Adam Faith

I had a financial page to write in the Mail on Sunday where Id give tips on shares. I worked there for two and a half years. Nothing compares to the burst of energy felt on a newsroom floor when a big story breaks.

Adam Duritz

I think I'd been limiting myself in some ways just writing in first person all the time.

Adam Duritz

You live through stuff, and it affects the way you feel about the world, and you write about it.

Adam Duritz

You aren't really writing about what you did; you're writing about how you feel.

Abraham Pais

Of course, relative citation frequencies are no measure of relative importance. Who has not aspired to write a paper so fundamental that very soon it is known to everyone and cited by no one?

Abraham Verghese

In writing, as in medicine, there are no short cuts. You need stamina.

J. G. Ballard

It was an excess of fantasy that killed the old United States, the whole Mickey Mouse and Marilyn thing, the most brilliant technologies devoted to trivia like instant cameras and space spectaculars that should have stayed in the pages of Science Fiction . . . some of the last Presidents of the U.S.A. seemed to have been recruited straight from Disneyland.