Billie Waldo
Billie Waldo
Billie Waldo quotes about
address addressing aspects average complexity culture great healthcare hospital imagine medication might missed nurse opportunity patient people per process promoting provides receive risks safety single technology touch transplant typical
The typical process for administering medications in a hospital provides great opportunity for missed handoffs and errors. On average 30 people touch a medication before it is administered. Imagine the complexity for a nurse who typically administers 10 medications per patient per day, or the safety risks for a transplant patient who might receive 36 medications in a single shift. As healthcare leaders, we must address the technology aspects of safety while promoting a culture of safety and addressing the process aspects of safe, high-quality care.
becomes behavioral change collecting data dollars drive easiest feedback guidelines help helps hospitals millions obstacles ongoing policies providing quality required spend tools ultimately unable understand year
Hospitals can spend millions of dollars a year manually collecting quality data and then still be unable to use it to change the way they do things. Our tools really can help drive required behavioral change by not only making guidelines and policies accessible, but also providing transparent data and ongoing feedback to understand behaviors, obstacles and outcomes. This ultimately helps the clinician, because the right thing to do becomes the easiest thing to do.