Brian Silverman
Brian Silverman
Brian Silverman is a Canadian computer scientist, the creator of many programming environments for children, and a researcher in cellular automata...
ability business call centers constantly customers educate example excellent help market model offers people profitable pursue service virtual
On-demand, virtual call centers are the way the market is headed, and we are constantly working to help educate people about this model. ALVA is an excellent example of how our on-demand call center service offers flexibility offers customers a flexible, profitable alternative to the traditional call center model and the ability to pursue new business opportunities.
realized
It's like a dream. I never realized how big it is.
call centers market virtual
On-demand, virtual call centers are the way the market is headed.
adoption almost alone aware behalf benefits businesses calls center couple dramatic great grown last milestones million model month past per placing proof receiving seen taken testament
We've grown significantly these past couple of years, but haven't seen anything as dramatic as last year. By the end of 2005, we were placing or receiving almost 60 million calls per month on behalf of our customers. This alone is a testament to the adoption of the on-demand call center solution, but when taken with all of the other milestones we've accomplished is exceptional proof that businesses around the world are aware of the benefits of this solution, and the model is in great demand.