Chip Conley
Chip Conley
Chip Conleyis an American hotelier, hospitality entrepreneur, author, and speaker. Conley is the founder of Joie de Vivre Hospitality, which he began in 1987 at age 26 and held the position of CEO for nearly 24 years. In 2010, after having created and managed 50 boutique hotels mostly in California, Conley sold his company to Geolo Capital. The last hotel concept he created for the company is The Epiphany in Palo Alto. As of February 2014, Conley remains a private...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
The more we ignore our emotions, the more likely they are to wield a powerful influence over us.
At the heart of great leadership is a curious mind, heart, and spirit.
Those of us who have been lucky enough to experience a calling in our work have a certain faith and peace of mind that it's exactly when we're supposed to be doing.
Younger people tend to associate happiness more with excitement and the future, while older people tend to associate happiness with peacefulness in the present.
Isn't it ironic that pay, perks, and benefits all cost your company at the bottom line, but authentic recognition, especially when it's most unexpected, costs very little and gives the most impressive return on investment?
When the world is in the midst of change, when adversity and opportunity are almost indistinguishable, this is the time for visionary leadership and when leaders need to look beyond the survival needs of those they're serving.
Feeling good about your life, but not expressing a heartfelt 'thank you,' is like wrapping a gift for someone and never giving it to them.
People don't realize how much control they do have. The more you can show them this control, the easier it is to tap back into the creative side of the brain that allows people to see possibilities and options.
I know that when I attached my sense of identity a little too closely to my work that I might be distracting myself from feelings of unworthiness. It wasn't the number of hours I worked or how bloodshot my eyes were that defined the difference. It was something internal.
If an employee told you he had the flu, you'd send him home. If an employee told you he was feeling anxious, you'd probably tell him to get back to work. But the emotion is just as contagious as a flu virus.
Social scientists have found that the fastest way to feel happiness is to practice gratitude.
Great leaders help their people see how they can directly impact the company's objectives and their own personal goals.
I do interview senior candidates at the home office or many of our hotel or restaurant General Manager candidates. My two favorite questions are "Tell me about a failure in your career, what you learned from it, and how you've leveraged this lesson" and "All of us are misperceived at one time or another. What's the most common way you're misperceived in the workplace and why?" Both of these questions require a certain amount of self-awareness and a willingness to not give pat, normal answers that we offer experience in interviews.
Maybe its time we get a toolbox that doesnt just count whats easily counted, the tangible in life, but actually counts what we most value, the things that are intangible.