Chris Denove
Chris Denove
business care destiny matter
Pretty much our destiny is in our own hands. If we take care of business with them, it really doesn't matter what they do.
consumers expect financing incentives likely
Consumers are likely to expect incentives such as low-interest financing for years to come.
avoiding concept eventually information looking means using
This is a concept in its infancy, one that will eventually become mainstream. But today, shoppers are using the 'net as an information tool, not as a means of avoiding dealerships. So I don't think shoppers are looking to avoid the traditional dealership process.
catching great time
I had a real great time catching him.
beginning domestic gap people perception tend vehicles worse
There's still a gap between perception and reality. People tend to think import vehicles are a little better than they really are, and they tend to think that domestic vehicles are a little worse than they really are. It's beginning to change.
good guy swing
Homers happen. He (Wilson) made a good pitch, and the guy put a good swing on it.
definitely good impressed outing road
He definitely impressed me with his command. He's on his road back. Overall, it was a good first outing for him. It was a good first step.
compete customer maybe price size small
If you're a small business, maybe you can't compete on size or price but you have to compete on customer service.
emotional hot likely odyssey products retro terms
The Odyssey and Siena are hot products but they're hot in terms of ultimate-in-functionality and quality, they're not hot because they're stylish. The new VW retro minivan is likely to be hot on a more emotional level.
camp domestic either people surprising
It's surprising to us how many people are either squarely in the import camp or in the domestic camp and don't cross-shop between the two.