Christian Smith
Christian Smith
crowd felt hold last point rest
Going into the last lap, I could really feel the crowd urging him on. But I was able to hold him off there and at that point I felt I could hold him off the rest of the way.
percent process receive single sitting takes talking time walking
Ninety-nine percent of the time, it's just sitting down (and) talking to them, walking them through the process. Every single one of them, after they receive their assistance, they understand. They know that it takes time to process cases.