Dave Gould
Dave Gould
Dave Gouldwas a Hungarian-American choreographer and dance director. He is notable as one of the three people to win the short-lived Academy Award for Best Dance Direction...
across architecture balance businesses companies complete compliance continuous cost customer decisions drive ensure flow functions impact improving information informed intelligence line margins maximize minimize ongoing operating performance service services single speed top total transforms unify view visibility workforce
Impact 360 transforms the speed at which companies can make informed decisions with unmatched visibility into customer service processes, workforce performance and customer intelligence across the enterprise. Companies need to unify workforce optimization functions under a single architecture to maximize information flow and minimize total cost of ownership. They also need experienced professional services to drive a complete view of customer service performance and to ensure ongoing success. By improving the balance between effectiveness and efficiency, businesses can drive customer loyalty, top line revenue, customer service operating margins and compliance through continuous performance improvement.
delivered grown percent record resulting revenue third year
In 2005, we delivered our third consecutive year of exceptional growth, resulting in record revenue that has grown more than 170 percent during this period.
advanced companies cost customer evolution expensive improve lead less lower offering offers performance phased point powerful protect provides single solution total
Our jointly developed, software-only solution with Nortel provides forward-thinking companies a powerful combination to improve the performance of their customer service. The offering is more efficient, less expensive to maintain, and offers a single point of administration - all of which lead to a lower total cost of ownership. It allows for a phased evolution from traditional telephony to advanced IP capabilities that protect a company's investment.
brave bravery be-brave
Come on, somebody be brave.