David Stempler
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David Stempler
change cheap drop fee low reduce relatively suddenly top
I think they should really drop the change fee through the end of the year, or really reduce it to something low like $25. Let's say you got a relatively cheap ticket. With $100 on top of it, it's suddenly not much of a deal.
airport delayed flights irritate passengers travel
Canceled flights really irritate passengers tremendously, because you're stuck, and you usually can't get out of an airport for a day or more, and so it really disrupts their travel many times more than a delayed flight.
bringing denver goes opposed short system taking united west
Taking it out to Denver is a new approach, because it goes into the United system out West ... as opposed to bringing it into O'Hare with short flights.
bumped crowds delays gate likely middle next sitting
Fares will be down, crowds will be up, delays will be longer. You're more likely to be in the middle seat, or next to someone in the middle seat, or sitting at the gate because you got bumped off the airplane.
delays formula lots
All in all, it's a formula for lots of delays and long lines.
airlines basically care enemy low passengers price process sent signal
The enemy in this process is us we the passengers have basically sent a signal to the airlines that we only really care about the price of a ticket, that low fare.
avoid decide five next path together
If we can get together and decide (on a) path in the next five years we can avoid the gridlock we've experienced this summer. Otherwise, it's going to get worse.
hand situation
The situation got out of hand and got away from them.
amount dollar invested loyalty pay people seem
People didn't pay for these miles. These are loyalty points. People seem to think they have some dollar amount invested there and they don't.
area component concerned isolate larger particular problem saying valid
I'm not saying it's not a valid area to be concerned about, but we need to not isolate one particular component of a larger problem and think that's going to really help.
anybody bloom rose
The bloom is off the rose in many ways. Operationally and financially, they're like anybody else now.
factors far hard multiple
There are just so many multiple factors that it's hard to see very far down into the future.
blows complaints complaints-and-complaining hair heard people startled
We have heard no complaints yet. People are a little startled the first time. Your hair blows a bit.
skies
We need a big shake-up in the way this is done because the skies are getting more crowded.