Dennis Cary
Dennis Cary
among business committed continue create customer customers develop expect eyes frequent improve industry leader looks meet products sean throughout united
United is committed to being an industry leader in customer satisfaction among frequent business travelers. Sean looks at our business through the eyes of our customers, and under his leadership, we will continue to create the experiences we expect for our customers throughout their journeys, develop products to meet their needs, and improve customer satisfaction.
audio continue customers developed enhanced enjoyable experience flight giving goal improve innovative pleased provide satellite services supports
Giving our customers an enjoyable flight experience is important to us, and we will continue to look for opportunities to improve upon what we already offer. We are pleased to provide our customers this enhanced audio programming developed by XM Satellite Radio, as it supports our goal to provide innovative services to our customers.
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In the international markets ... the first- and business-class customers are about half the revenue on the airplane. These are customers who for a 12-hour journey are looking for a different experience.
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We are focused on delivering the service and experience our customers expect, and we will continue to identify opportunities to enhance every aspect of our customers' premium travel experience.