Douglas Steenland
Douglas Steenland
Douglas M. Steenland was president and chief executive officer of Northwest Airlines. He was named CEO on October 1, 2004, and served as the airline's president from 2004 until its merger with Delta Air Lines in October 2008...
continue customers depend northwest travel
Northwest customers can continue to depend on Northwest for their travel needs.
position raise
You need to be in a position to raise capital.
blessing curse liberates proverbial
It's the proverbial blessing and curse. It's a blessing because it liberates you from the office. It's a curse because there's no escape.
circumstance continue indicate likely management nature northwest paradigm pattern power precedent swing
This is not a paradigm shift. This doesn't say anything about the swing in power between management and labor. This is a circumstance that pertains to the nature of negotiations between Northwest and one of its unions. It doesn't indicate a pattern or precedent that is likely to continue with other unions.
changes decisions fuel light looking request simply
We are looking at that request in the light of the changes of the fuel prices. We have made no decisions but simply looking at it.
goal met reliable run
We have run a reliable airline. We have met our customers' needs. That was our goal, and we met our goal in that regard.