Elaine Rubin
Elaine Rubin
amongst belief common consumers demand industry longevity months order retailers
It is representative of the industry at large. About 12-to-18 months ago, there was this common belief amongst retailers that in order to have longevity and a long-standing business, we all need to be considering multi-channel operations. This is what consumers are going to demand of us.
although category clearly delivery future greater last means multiple offering options picture roughly service shipping somewhat winner
I'd say the delivery picture right now is roughly the same as last year, although somewhat more competitive. But in the future we'll see greater service selection. And offering multiple shipping options means there's clearly not a winner in (delivery) category yet.
consumer pricing suited ups
UPS is much better suited from a pricing standpoint, but also from a consumer standpoint.