Gavin Patterson
Gavin Patterson
Gavin Echlin Pattersonis a British marketer who was appointed chief executive of BT Group plc in September 2013. Before joining BT, he worked for Telewest and Procter & Gamble. He is the president of the Advertising Association...
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The boundary-less world created by the Internet is thrilling but scary for the vast majority of consumers. Sometimes we can get carried away by teenagers and pre-teenagers and use them as a measure for what is happening in the world. A 40-year-old with three kids has different needs from teenagers, and teenagers get older and their needs change.
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It is unlikely all vendors will agree to IPR capping. Nevertheless, by removing CDMA from the LTE standard it also removes perhaps the most vocal opponent to royalty capping and proportionality - Qualcomm.
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The arrival of HSDPA will, for the first time, make broadband Internet access a truly mobile experience.
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After years of hype, delays, skepticism and then disappointment, it is a welcome relief to say that WCDMA has finally come of age. Preliminary figures show that end-2005 there were 44.42 million WCDMA subscribers worldwide, an increase of 163.62% over the 16.85 million subs registered as of Dec. 31, 2004.
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With our new security packages and services, we hope that customers can begin to feel safer and more confident when using their broadband connection.
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There is no such thing as a good time to be door-stepped by a sales person; it is inconvenient, intrusive and can be threatening to vulnerable individuals.
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The overall service experience such as billing, technical support, and repair are important to customers. It's also important to customers to provide them with a one-stop shop for all of their communications needs. Then we have a trusted brand. Whom do you trust to provide you with these important services?