Henry Harteveldt
Henry Harteveldt
consumer harm
There is categorically no consumer harm being done right now.
good last
that they are only good as their last sale.
incumbent possible respond
It's incumbent on American to respond to this. It's possible that American will try to up the bidding for US Airways.
brutal consumers crowded customer lacks market online research shows sites travel
This is a crowded and brutal market that makes the NHL look like the opera. It also lacks customer loyalty. Our research shows that only 4 in 10 consumers who use online travel sites say they routinely go to the same site.
embrace industry
The industry as a whole will have to embrace this. It will just take time.
becoming partners rule winning
I would not rule out Boeing becoming partners with one of the winning bidders and getting in through the back door.
marketing move needle wrong
They're really just marketing gimmicks. There's nothing wrong with them, but I don't think it's going to move the needle for you.
group online travel
Group travel is very much a nascent part of online travel.
buying confusing
Buying an airfare is confusing enough now. This could make it even more confusing.
accounting airlines allowing delta dominate extremely harder large merge percent three united
By allowing Delta to merge with Continental or Northwest, we would have three extremely large airlines accounting for 75 percent of market. But it would be harder for American and United to dominate Delta if Delta were to merge.
access biggest brings challenge cincinnati flights immediate northwest overlap pacific
There is very little overlap but the biggest challenge would be rationalizing flights in and out of Cincinnati and Detroit. What Northwest really brings is immediate access to the Pacific Rim.
add air airlines america business cost figure glaring hole largest market model north paid people product struggling time travel weight
There is a big glaring hole here. The largest air travel market in the world is North America, ... It's not like people don't want to use it. The airlines are struggling to figure out the business model and the tradeoff. You add weight to the airplane. Will this and the product cost be paid off during a set time frame?
adopt control disposable edge educated leading picky plays technology travelers trends web
Travelers are on (the) leading edge of technology adoption. They adopt trends before the mainstream, are better educated and have more disposable income. They are picky people. Having control over making travel arrangements is very important, and the web plays well into that.
definitely logical move yahoo
Yahoo is definitely on the right track. The move is very logical and very relevant.