Jack Greenberg
Jack Greenberg
based behalf business customers decisions field includes line operating personnel regional responsibility restaurant ultimately
We want the line -- which for McDonald's includes our divisional and regional staffs, owner/operators and restaurant personnel -- to make decisions on behalf of customers based on field operating needs. The line ultimately has responsibility and accountability for our business success,
baton management opportunity pass team time
In every company's history, there is a time when it is appropriate to pass the baton and give a new management team the opportunity to lead, and that time has come at McDonald's,
coordinate dinosaur ought people point released smart
I ought to point out that the Dinosaur movie really is by coincidence being released this week, ... People give us too much credit. We weren't smart enough to coordinate all this.
decisions functions line maximize staff support
We want staff functions to support line decisions and maximize their impact.