Jeff Lenard
Jeff Lenard
capture trying
Everyone is trying to capture those last-minute shoppers.
money
You don?t make your money at the pump, you make it in the store.
gallon gas percent
When gas is $3 a gallon the retailer is responsible for about 4 percent of the cost, but they are getting 100 percent of the abuse.
coast competition east mom open players pop regional strong tends west
There are no strong regional players on the west coast. The west coast tends to be mom and pop stores. It's a lot more open for competition than the east coast.
pay people seeing trusted uncharted
We're in uncharted territory. We're seeing more people going to prepay than ever before. I think we'll look back on 2005 and say 'Remember when we used to be trusted to pay for our gas?
almost felt increases wholesale
We're in hyperdrive. These wholesale increases are going to be felt almost immediately.
figure gone huge prevent retailers
This week, there's been a huge upswing in retailers who've said, 'Enough. I can't figure out another way to prevent theft,' who've gone to prepay.
full good operations starting
The pipelines are also starting operations again, ... It is not full capacity, but that is still good news.
goal matter phone sandwich sell time
We sell time as much as anything. It doesn't matter if it's gas, a sandwich or a phone card. The goal is to sell time.
gas price values
As the price of gas climbs, people's values decline.
figure hands increase incredible number require retailers throwing until
There has been an incredible increase in the number of retailers who are throwing up their hands and saying, 'That's it, we are going to require prepay until we can figure out another way,'
cents gallon margin normal per profit retail
There is a 12-cent per gallon normal retail markup. But usually, the profit margin is about two cents a gallon.
leave penny people price
People price shop. There is no loyalty. They will leave you for a penny a gallon.
customers industry
This industry more than any other is regulated by the customers and competition.