John Lampe

John Lampe
apparent became believe best cosmetic course decided design experience initially issue necessary recall saw steps sure taken tires unique unusual
It's not unusual for tires to experience some cosmetic cracking, and that is what we initially saw in this situation, ... As it became apparent that this was a unique circumstance, we decided a recall was the best course of action. With the design specification change, we believe we have taken the necessary steps to make sure this issue has been resolved.
admit fix proven tires
Our tires are safe, ... When we have a problem, we admit it and we fix it. We've proven that.
available opportunity process prove tires
I want to be very clear. Our tires are safe, and we will use every opportunity available in the process to prove that,
analysis ford issues safety segment
Our analysis suggests that there are significant safety issues with a substantial segment of Ford Explorers,
agree designed fail please remember required severe talking test tires value
Please remember we're talking about a test that we agree to do that we do on our own. It's not a required test. That's a very, very severe test. It's a high-speed test, it's designed to take tires right up to their limits, ... If we don't have tires that fail tests, then what value are they?
castle company early empty focusing innovative separate since structure successful time walls
Since the early 90s, we have been a decentralized company, focusing on 21 separate businesses, ... While this structure was innovative and successful for our company then, it is time to dismantle the castle walls and empty the moats.
charges deficit expect profitable recall taken unit
With the charges we've taken for the recall I would expect the unit would not be profitable for the year, ... We've taken substantial charges for the recall that will probably put us in a deficit position.
acceptable agreement allowed attorneys believe closely company efforts energies focus general issue permits reach rebuilding resources state year
We have been working closely with the state attorneys general on this issue for more than a year now, and believe that these efforts have allowed us to reach an acceptable agreement that permits us to focus our energies and our resources on rebuilding our company and the Firestone brand,
additional believe consumers explorer extra handle pounds pressure provides safety strongly tire tires
We as a tire manufacturer have recommended a tire pressure on these tires of 30 PSI, ... We believe very strongly that 30 PSI provides consumers with additional safety margin. With 30 PSI, the Explorer can handle over 400 pounds extra load.
certain concerns declined obviously recall sales several situation tires
We are in a situation where sales of replacement tires have declined for several reasons, ... Obviously concerns surrounding the recall of certain Firestone tires is a contributor to this decline.
committee forward information presenting showing tires
We look forward to presenting our information to the committee and showing them our tires are safe.
appreciate customers major patience power quickly recalled replace shown tires understanding
We appreciate the patience and understanding that so many of our Firestone customers have shown during this major undertaking, ... We're doing everything in our power to replace all recalled tires as quickly as possible.
driven explorer family ford people themselves tires
Would any of these people let their family or driven themselves in a Ford Explorer with these tires if they thought there was a problem?
explorer failed ford issue issues refused safety
The real issue here is the safety of the Explorer, ... Ford refused to look at issues surrounding the Explorer in August. Ford failed to do that today.