Larry Freed
Larry Freed
amazon coming customer expect growing high levels reasonable revenue sales
It's reasonable to expect that such high levels of customer satisfaction will keep sales and revenue growing at Amazon in the coming year.
barriers category figures five increase industry moving online overcome struggle today until
In effect, online brokerage today is where e-retail was five years ago. Until the industry figures out how to overcome the barriers to moving online, the online brokerage category will struggle to increase satisfaction of its customers.