Nicholas Graham
Nicholas Graham
Nicholas Grahamis a Canadian businessman and entrepreneur, originally from Calgary, Alberta. He was sometimes known as Doug Scot...
access aol offered reliable stable sure test thoroughly
We will thoroughly test V.92 and make sure it is stable and reliable before V.92 access is offered to AOL customers.
aol audiences enabling existing expand reach remain result strategic structural
As a result of this structural and strategic transformation, AOL is better positioned to remain flexible, nimble and competitive in the market, enabling us to expand existing audiences and reach new ones online.
aol improving pursuit remains resolute safety
AOL remains resolute in its pursuit of improving safety and security.
aol concept deliver large opposes voluntary
AOL opposes the concept of any kind of an e-mail tax. Certified e-mail is an additional, optional, voluntary way for large e-mail senders to deliver authenticated, legitimate, previously opted-in e-mail.
aol continue matters
AOL has cooperated and complied with the RIAA on these matters and will continue to do so,
address aol billing consistent consumer customer efforts full goes great issue obtain opportunity potential provide resolve service taking
AOL goes to great lengths to provide high-quality, best-in-class customer service -- taking extraordinary efforts to prevent, address and resolve billing issues. Consistent with that approach, the settlement allows any consumer with an outstanding issue the opportunity to obtain a potential full refund.
announced aol cases contained defended denies original series several today
The settlement announced today consolidates and resolves a series of cases that have been pending for several years. AOL denies the allegations contained in the original lawsuit, and we've defended the cases accordingly.
impact members seen service unusual
We haven't seen anything unusual or alarming. There hasn't been any impact on our members or our service.
assist certain increase intentions member quality
that will increase quality assurance, and assist with the verification of certain member intentions online.
increase pressure pursue virginia
We want to use the Virginia law, which is the first of its type, to increase the pressure on these miscreants and to let them know we will pursue them in every way possible.
accurate clear conversation correct information interested members mind political providing
We don't mind when organizations make philosophical and political arguments, as long as they have the correct facts. After having a conversation with them, it was pretty clear they weren't interested in providing their members with accurate information or the truth.
cooperate information provided
We have been approached by investigators. We did cooperate and provided information that was requested.
delivering guarantee hearing members partners stand
We were hearing not only from members but also e-mail partners that they wanted a different way of delivering e-mail that would stand out in the inbox and would guarantee them delivery.
add care customer pleased positive practices reach resolution steps
We are pleased to reach this resolution because it will add even more positive steps to the customer care practices we already have here at AOL.