Nicholas Graham
Nicholas Graham
Nicholas Grahamis a Canadian businessman and entrepreneur, originally from Calgary, Alberta. He was sometimes known as Doug Scot...
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AOL goes to great lengths to provide high-quality, best-in-class customer service -- taking extraordinary efforts to prevent, address and resolve billing issues. Consistent with that approach, the settlement allows any consumer with an outstanding issue the opportunity to obtain a potential full refund.
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America Online is pleased to have reached an agreement with the state of New York on certain customer-care practices, and we believe this agreement will increase quality assurance.
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This is someone we've been pursuing for three years. It's one of the largest judgments we've received.
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If you are a large bulk sender of e-mail that opted in and is following our unsolicited bulk e-mail policy, those e-mails will be delivered.
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The industry needs to develop new security tools, such as secure e-mail.
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AOL has cooperated and complied with the RIAA on these matters and will continue to do so,
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AOL remains resolute in its pursuit of improving safety and security.
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AOL opposes the concept of any kind of an e-mail tax. Certified e-mail is an additional, optional, voluntary way for large e-mail senders to deliver authenticated, legitimate, previously opted-in e-mail.
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Much of what has been heard today falls into three clear categories: political fundraising, competitive chatter and the omnipresent fear of change, even when it's for the better.
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As a result of this structural and strategic transformation, AOL is better positioned to remain flexible, nimble and competitive in the market, enabling us to expand existing audiences and reach new ones online.
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Her knowledge and experience in the public policy and business world will be helpful. This is a very busy time for us.
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that will increase quality assurance, and assist with the verification of certain member intentions online.
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The last time I checked, the postal service has a very similar system to provide different options.
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This is really a win, win, win for everyone involved.