Nicholas Graham
![Nicholas Graham](/assets/img/authors/unknown.jpg)
Nicholas Graham
Nicholas Grahamis a Canadian businessman and entrepreneur, originally from Calgary, Alberta. He was sometimes known as Doug Scot...
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The industry needs to develop new security tools, such as secure e-mail.
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America Online is pleased to have reached an agreement with the state of New York on certain customer-care practices, and we believe this agreement will increase quality assurance.
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This is someone we've been pursuing for three years. It's one of the largest judgments we've received.
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If you are a large bulk sender of e-mail that opted in and is following our unsolicited bulk e-mail policy, those e-mails will be delivered.
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AOL has cooperated and complied with the RIAA on these matters and will continue to do so,
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AOL remains resolute in its pursuit of improving safety and security.
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AOL opposes the concept of any kind of an e-mail tax. Certified e-mail is an additional, optional, voluntary way for large e-mail senders to deliver authenticated, legitimate, previously opted-in e-mail.
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Much of what has been heard today falls into three clear categories: political fundraising, competitive chatter and the omnipresent fear of change, even when it's for the better.
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As a result of this structural and strategic transformation, AOL is better positioned to remain flexible, nimble and competitive in the market, enabling us to expand existing audiences and reach new ones online.
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Her knowledge and experience in the public policy and business world will be helpful. This is a very busy time for us.
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There has been a philosophical debate that has been deliberately confused by critics. Their arguments are misguided and erroneous. We're taking these steps at this time because of the confusion that has been created in the marketplace.
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We were hearing not only from members but also e-mail partners that they wanted a different way of delivering e-mail that would stand out in the inbox and would guarantee them delivery.
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We heard from our senders that they wanted other delivery options.
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We are pleased to reach this resolution because it will add even more positive steps to the customer care practices we already have here at AOL.