Sam Walton
Sam Walton
Samuel Moore "Sam" Waltonwas an American businessman and entrepreneur best known for founding the retailers Walmart and Sam's Club...
NationalityAmerican
ProfessionEntrepreneur
Date of Birth29 March 1918
CityKingfisher, OK
CountryUnited States of America
service-culture giving stores
If one of our customers comes into the store without a smile, I'll give them one of mine.
inspirational song fun
Celebrate your success and find humor in your failures. Don't take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song.
inspirational business work
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
motivational leadership educational
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
expectations giving want
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
succeed world this-world
To succeed in this world, you have to change all the time.
successful greed employment
I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
should expenses exceed
Expenses should never exceed one percent of our purchases.
opposites way chance
Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
customers ifs
If you don't listen to your customers, someone else will.
successful thinking views
The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience.
things-in-life four matter
There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
your-smile loses customers
Lose your smile and lose your customers.
effective-listening ideas innovation
Our best ideas come from clerks and stockboys.