Quotes about service-culture
service-culture information rich
When your staff are 'information-rich', their information can make you rich! Ron Kaufman
service-culture missing needs
Things that are obvious don't need to be talked about. Things that are missing, do.
service-culture remember problem
If they're going to remember the problem, make sure they remember it fondly.
service-culture generosity problem
Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem.
service-culture culture ends
The true measure of what you put in, is what's received on the other end.
service-culture giving people
If you only give back what you get from other people, you're not giving as much as you can.
service-culture culture customers
The right measure is not how many customers you've got, but how closely you hold them.
service-culture worry feeling-stuck
Always do what you can do instead of worrying about what you can't.
service-culture trying impossible
Could you achieve the possible without trying? Could you achieve the impossible if you refuse to stop trying?
service-culture imagination today
Let your imagination soar. What you can do for customers is more than you see today.
service-culture challenges doe
Challenge your own status quo - before someone else does.
service-culture culture
You can't stop change. Don't let it stop you.
service-culture long waiting
If you wait until you have to change, you may have waited too long.
service-culture way steps
The only way to go further than you've been is to take an extra step.
service-culture done culture
If you're always doing what you've always done, you'll never see (or become) what you could be!
service-culture culture ultimate
Service is the ultimate edge. Keep it sharp.
service-culture shelter excuse
The shelter of excuses has a leaky roof.
service-culture long tides
Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
service-culture race pace
A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
service-culture appreciate may
Don't let high-speed completely replace high-touch. Your customers may appreciate both.
service-culture attention pay
When a customer asks what no one else has ever asked, pay close attention.
service-culture delight want
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
service-culture good-enough be-good
No one ever delighted a customer by being 'good enough'.
service-culture quality want
Good customers want good quality service. Great customers want it even more.
service-culture expectations faster
When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
service-culture way doing-your-best
There's no such thing as the very best. If you're doing your best, it's only because you haven't yet found a way to do better.
service-culture done delight
If customers say you're just 'all right', you've not done enough, you've failed to delight.
service-culture want being-the-best
If you want to be the best, find the best in others.
service-culture promise culture
Words not kept break more than a promise.
service-culture promise littles
Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
service-culture promise testimonial
Testimonials describe what has been, and are a promise of what is to come.
service-culture loyal-customers enjoy
Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them.
service-culture preparation culture
Preparation clears a pathway for success.