Barbara Kahn
Barbara Kahn
adviser becomes beginning buying complexity computers decision difficult everybody expert feeling frequently gets husband pass pcs people personal product rely spend time trusted
My personal feeling is if the complexity becomes difficult for me, I frequently will pass off part of my decision to some trusted adviser or rely on an expert recommendation, ... My husband is more into this than I am. When the decision gets into making trade-offs, I want to make the decision but I may not want to spend the time (learning about the product enhancements). When we were buying PCs in the beginning in the 1980s, it was the same situation: People wanted computers but didn't know what to buy. Everybody in the neighborhood would go to the person who was the expert.