Bill Glassman
Bill Glassman
analysis analyze bad coming impact jobs late line maybe penalties priority product reduce shutting
Am I going to reduce the penalties because I'm not as late doing something? Maybe a real-time analysis will tell me which priority I should be doing these jobs in. Maybe, if I'm in manufacturing, there's a bad product coming out of the line, so I need to analyze what's the impact of shutting the line down now.
analysis customer event information occurred sort wrong
If some sort of event had occurred right before the customer called, and the representative didn't have that information as part of the analysis of what the representative should do with that customer, they could be making the wrong decision.