Bob Bertini
Bob Bertini
caused creating customers option prefer problem sandwiches
It hasn't caused a problem because our customers are used to getting the toppings they prefer on sandwiches. All of our sandwiches come with the option of creating your own build.
sales west
There is still some sales impact, particularly on the West Coast.
fit increase relationship size steps taken
For us, one size doesn't fit all. We said we need to increase our relationship with the (18- to 28-year-old) group. We've taken steps to do that.
happy jack moving performance
No one, Jack or the board, has been happy with the performance of the company. We're moving forward.
larger quality quantity sandwiches secure size tomatoes
We use larger size tomatoes in sandwiches and haven't been able to secure them with the quality and quantity that we would like.