Bob Goldin
Bob Goldin
ahead among curve demand group industry large point restaurant seen stepped
The restaurant industry hasn't stepped ahead of the curve on this one. I don't think they've seen a need to do it, but at some point this is going to become a bigger, pressing demand among a large group of consumers.
downside element industry service
There's not much of a downside to self-service in a quick-service industry where the service element is marginal.
creative found hurt lack seems
The lack of creative has really hurt them. They just haven't found anything that seems to communicate who they are.
factor growth hamburgers people sandwiches strong time
Hamburgers have been around for a long, long time and there's a wear-out factor there. There has been a very strong growth for sandwiches for a very long time. People want variety.