Bruce Chambers
Bruce Chambers
addition checking earn electronic letter message player replace sending simply texting trust unless
Texting comes in addition to sending letters, ... Nothing can replace a handwritten letter checking in on a player. It's an electronic message that's not really as personal. And unless a player can really trust a program, they won't go there. And I don't think we can earn that trust by simply sending messages.
across came gray guess ok sure technology
When we first came across this technology, we made sure there was no gray area, ... We're not going to guess it's OK and do it. We called and made sure.