Carol Randall
Carol Randall
airlines attitude job poor problems
Different airlines to a better job than others. They all kind of know their laws, and the problems come in, I think, more with attitude and poor service.
biggest destroy device fear mobility using
The biggest fear of someone using a mobility device is they're going to destroy it, and they have done that.
couple heard horror hours left people stories
I've heard horror stories of people being left a couple of hours on there.
difficult frustrated good life nowhere totally trying until
We really had nowhere to go. I'm totally frustrated with the whole process. My day hasn't been very good until now. It's been difficult trying to re-establish a life here.
damage equipment far favor odds people raise realistic responsibility service teach
What I try to teach people is take responsibility for yourself. You can raise the odds in your favor as far as equipment damage or service or whatever, but you've got to be realistic about what can be done.