Carrie Harmon
Carrie Harmon
operating oversight realize transition
Once the transition is made, it is important to realize TSA is still responsible for the oversight of security. The vendor screeners will still be operating under TSA standards.
background clear deal issue
I don't think it's clear yet, because of the on-going investigation, (that) there was an issue with background checks. If there is, we'll deal with it.
agents authority children id require ticket
We do not require ID for children because there are no children on the list. If it's a child, ticket agents have the authority to immediately de-select them.
address issues personnel receive
When we receive complaints, we take them very seriously, we investigate them and we address any personnel issues as appropriate.