Christine Pratt
Christine Pratt
The National Bullying Helpline was a charity organisation established by David and Christine Pratt, promising to service the needs of victims of bullying, based in Swindon, Wiltshire. After closing in 2011, it reopened as a privately run, national, advice centre in 2012...
banks consistent customer economies gives improves lots process service
Banks are centralizing lots of customer service stuff, which gives you the economies of scale, and a better, more consistent process as well. That improves customer retention.
answering call calls directing service speed
It's a differentiating service to speed the answering of call and directing the calls as they come in.