Connie Schroeder
Connie Schroeder
counselor emergency financial individual number privacy room rooms separate
Privacy was the number one issue. We now have individual registration rooms, a room for a financial counselor and separate rooms in the emergency room.
means resources time willing
It means I'm willing to put resources forward, time and energy. We're doing that already.
analysis both digital duty physicians test time
It is a digital enhancer for the MRI, CT and ultra sound. It allows better analysis for both technicians and physicians and also allows us to e-mail slides to other physicians or if a radiologist is not on duty at the time the test is performed.
area directed directly helping knew lab needed patients period signs time unhappy waited waiting
We had signs that directed lab and radiology patients to that waiting area, but there was no sign that indicated those patients needed to go to registration first. We had some unhappy patients because they went directly to the lab/radiology area and waited for a long period of time with no one helping them. That's because no one knew they were there.