Craig Newmark
Craig Newmark
Craig Alexander Newmarkis an American Internet entrepreneur best known for being the founder of the San Francisco-based international website Craigslist...
NationalityAmerican
ProfessionEntrepreneur
Date of Birth6 December 1952
CityMorristown, NJ
CountryUnited States of America
remember good-customer-service follow-through
Follow through with basic values, and remember to provide good customer service.
talking ideas people
From the very beginning, I was involved in talking to people, listening to people. And it hasn't stopped. The idea was that people send me information; I'd ask them about it, listen, try to do something about it - and then ask for more feedback.
gestures doe sometimes
Sometimes a slow gradual approach does more good than a large gesture.
opposites phones looks
I look at what the phone company does and do the opposite.
crooks crime
Crooks are early adopters.
passion dollars stuff
The stuff that works best is driven by passion rather than dollars.
technology simple thinking
We think of Craigslist as a form of Social Media.We provide a simple service that is mostly free and we leave money in the community, instead of taking it away. Shared values, nothing fancy, treating people like we want to be treated. What works on the net works for people in general. The net has very little to do with technology, what matters is how people use the technology.
erosion people speak
A lot of publishers have close relationships with people in power. So the press, which used to speak truth to power, doesn't. The big result of that has been the erosion of trust.
thinking milestone
Milestones aren't what I think about much,
persistence mba luck
We don't have much in the way of a business strategy. Like no business plan. Which I say to torment all my friends who are VCs or MBAs. That's always entertaining. The deal is, it's a mixture of luck and persistence.
exit strategy craigslist
I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.
technology what-matters people
What works on the net works for people in general. The net has very little to do with technology, what matters is how people use the technology.
technology people nerd
I need to make an okay living. The people who work for us need to. But after you make a comfortable living, how much more do you need? It's like I make a joke about nerd values, because I'm very much in the rich nerd tradition. And you know, we say, like, hey, people pay us for this stuff, like programming. You know, what else do we need?
mutual-support people doe
Craigslist does serve as a platform where people help each other for the basics, and also, shows people that the Internet is good for mutual support. I do feel pretty good about that.