David Castelveter
David Castelveter
advance chaos flight operate passenger
One flight, one passenger who doesn't get to his or her destination because of Chaos is one too many. For you to not know if a flight is going to operate because of Chaos is intolerable. It is better that we tell you in advance the flight is cancelled.
charlotte delighted helped integrity maintain normal rest
We're delighted that Charlotte was able to maintain a normal operation. That helped maintain the integrity of much of the rest of our system.
bags moving parts
We don't want to speculate. There's a lot of parts moving around and bags being shipped. Things happen. That's not to say we're not going to investigate.