Deb Beisell
Deb Beisell
cases cd dvd empty people shelves stolen
In some cases we find empty CD and DVD cases on the shelves in which people have stolen the contents.
books customer flexible hoping payment people relationship restore return willing work
We are hoping that people will return the books and/or money. We are willing to work with the customer to restore our relationship and be flexible with payment options.
based cannot causes community copy decide demand items large means popularity problem replace since ticket
We decide on what items to replace based on the demand and popularity of the item and also if it is our only copy of it. We are not going to replace CDs, however, since they are a large ticket item. As you can see, this causes a problem because we cannot replace everything and that means that our community will have to do without.