Diane Domeyer
Diane Domeyer
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Managers must constantly provide the intellectual challenge and recognition necessary to retain key employees. This is particularly true of administrative staff who have become pivotal in an increasingly fast-paced environment, and whose technical skills are highly marketable.
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No professional is immune to the occasional work mishap. Acknowledging an awkward situation, apologizing to the appropriate colleague, if necessary, and not dwelling on it are good ways to bounce back from even the most uncomfortable scenario.
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The study reveals the highly collaborative relationship between managers and support staff. These roles have become increasingly interdependent, particularly as administrative workers have assumed greater responsibilities. Both groups are willing to go the extra mile to create a healthy, productive dynamic that enables them to meet business and professional goals.
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The impressions temporary professionals receive can closely mirror those of new full-time hires, making them effective 'barometers' of employee morale.
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Everyone has embarrassing incidents at work -- it shows we're all human. The best way to handle awkward moments is to gracefully move on, and, if possible, try to find the humor in the situation.