Hani Durzy
Hani Durzy
basic buyer community customer handled level million percent requires size support
Our community has 181 million people. A community that size requires efficiency, and because 99 percent of customer support is handled between the buyer and seller, our basic level of customer support is Internet-based.
early effective starting
I think we're starting to see where it is effective and how it can be effective, but it is still in the early stages.
buyers complete control due ebay governs market monitor nature services types
It governs the types of payments services that sellers can market in their listings. Of course, due to the nature of eBay being a marketplace, we can't monitor or control how buyers and sellers actually complete payments and transactions.
amount buyer ensures good higher pricing quality seller
It is not good for a buyer or a seller because it clutters the marketplace. Some amount of pricing ensures a higher quality supply.
buyer good seller
It is not good for a buyer or a seller because it clutters the marketplace,
apparently comment exist seen since
We haven't seen any product, since one apparently does not exist yet. So we can't comment on what we haven't seen.
local numbers twisted
Some of our competitors have twisted our metrics in the local marketplace. We don't give those numbers out any more for competitive reasons.
arranging chose ebay examples local members seeing since
We've been seeing examples of eBay members arranging local meet-ups in their areas; and since there is crossover, we thought it was an interesting company, so we chose to make an investment.
attorney breaking ebay information laws message office people policy provide state worked york
We've worked with the New York Attorney General's office to provide them with information on people that were breaking their state laws as well as to make adjustments to how we message what our policy is to eBay users,
contact information law officials provide useful
We have been in contact with law enforcement officials to provide any information they may find useful in their investigation.
helpful helping information law provide pursue
We're working with law enforcement to provide them information that they say would be helpful in helping them pursue a case.
agreed case gratified hear strongest
We're really gratified that they have agreed to hear this. We're going to make the strongest case we can.
changes continue existing gun illegal people policy
We have always had a policy that if it's illegal to do off eBay, it's illegal to do on eBay, ... We have made some changes and additions to our existing stun gun policy. We want to continue to keep people from doing illegal things on eBay.
asked far law legal unable
When we asked them to show us a law to show it is unlawful, and they were unable to do so, we said they're legal as far as we're concerned.