Isadore Sharp
Isadore Sharp
Isadore "Issy" Sharp, OCis a Canadian hotelier and writer. He is founder and chairman of Four Seasons Hotels and Resorts...
simple ideas people
The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.
cannot company culture grow imposed within
A company culture cannot be imposed or mandated. It must grow from within over a long period.
caring dynamic embracing forced four guests including income jackson lives los moment needed palm properties putting rebuild resort seasons sent teams true tsunami united work
The tsunami forced our Resort to close, putting hundreds out of work at the moment when they needed income most as they started to rebuild their lives and communities. We couldn't let that happen. Instead, we sent them to our other properties around the world - including properties in the United States, in Dallas, Palm Beach, Jackson Hole, Los Angeles, Maui and Washington. In true Four Seasons fashion, they have become a dynamic part of the teams at these hotels, embracing our guests with their caring service.
company growth history investors last period rate underlying value
If you look at our history even over the last 15 years and our growth rate over that period of time, I think the investors are recognizing the underlying value of the company and our potential. We just see a continuation of what we've done and already accomplished.
people satisfaction
People derive the most satisfaction from doing the best they can.
We are only what we do, not what we say we are.