Jeff Bezos
Jeff Bezos
Jeffrey Preston "Jeff" Bezosis an American technology entrepreneur and investor. He has played a role in the growth of e-commerce as the founder and CEO of Amazon.com, an online merchant of books and later of a wide variety of products and services, most recently video streaming. Amazon.com became the largest retailer on the World Wide Web and a model for Internet sales...
NationalityAmerican
ProfessionEntrepreneur
Date of Birth12 January 1964
CityAlbuquerque, NM
CountryUnited States of America
We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the customer first. Invent. And be patient.
Obsess about customers, not competitors.
If you are going to do large-scale invention, you have to be willing to do three things: You must be willing to fail; you have to be willing to think long term; and you have to be willing to be misunderstood for long periods of time.
I've not seen an effective manager or leader who can't spend some fraction of time down in the trenches... If they don't do that they get out of touch with reality, and their whole thought and management process becomes abstract and disconnected.
There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.
... if it's not your style to stretch and go the extra mile to make sure our customer experience is great, you're going to have an allergic reaction to this company. You probably won't stay. If you do try and stay, but can't adapt to the culture then it will reject you like a virus from a healthy immune system.
Maintain a firm grasp of the obvious at all times.
Many of the traits that make Amazon unusual are now deeply ingrained in the culture. In fact, if I wanted to change them, I couldn't. The cultures are self-reinforcing, and that's a good thing.
You cannot make a business case that you should be who you are not
Be proud of your choices, not your gifts.
I told all of our original investors that they would lose their money for sure.
You don't want to negotiate the price of simple things you buy every day.
You know, we love stories and we love narrative; we love to get lost in an author's world.
Are you lazy or just incompetent?