Jeremy Bowler
Jeremy Bowler
Jeremy Bowler quotes about
bumps customer effect equity experience firm friendly good impact informed keeps lending loan major officer process seen speaks throughout views volumes whose
The effect a good representative can have on a customer's loan experience speaks volumes when it comes to satisfaction. The process of securing an equity loan can be complicated, so the loan officer can be seen as the 'saving grace' by a customer whose loan process has experienced some bumps in the road. We find that a representative who is courteous, friendly and keeps the customer well informed throughout the process can have a major impact on how the customer views the lending firm as a whole.