Jim Struhsaker
Jim Struhsaker
distance looked
He looked at it from about a 10-foot distance and said he just grazed it, so he didn't tell anyone. I don't think he was being malicious.
observed
I would say that what we observed here was very rare.
aircraft equipment moving putting
When he was putting equipment up to the aircraft, in preparation of moving baggage, he contacted the aircraft improperly, and just kind of creased it.
chunk coming people takes whenever
Whenever you have a big chunk of people coming in at once, it takes a while to get everyone on track.