Joe Brancatelli
Joe Brancatelli
lost miles minute start
The minute your miles start costing you something, you've lost the equation.
bags cut guy help line pay thrilled wish
I just wish there were more of them, ... I don't have to use them if I don't want to, and I'm thrilled to pay a guy to tote my bags -- or help me cut in line at check-in.
airlines bags change danger guess heavier limits weight willing workers
The airlines say they had to change the weight limits because the heavier bags were a danger to their employees. But I guess if you give them $25, they're willing to put their workers at risk.
call days free matter orlando restricted seat weekend
It doesn't matter how many days you call in advance, you are never getting a free seat to Orlando on President's Day weekend at the restricted level,
bags cut guy help line pay thrilled wish
I just wish there were more of them. I don't have to use them if I don't want to, and I'm thrilled to pay a guy to tote my bags -- or help me cut in line at check-in.
cash convenient less mean months opportunity weeks
That not only will make it less convenient for you to fly, it will mean less opportunity for you to cash in your frequent-flier miles. In the weeks and months to come, it can only get worse, not better.
forgotten year
Don't tell me you have forgotten the year 2000.
airline almost endurance flying viewed
They are almost like the airline of the 1950s and 1960s that viewed flying as an experience, not an endurance test.
assume award call care changed changing current difficult dropping forgot given simply time
Given the current situation, where airlines, some of them in bankruptcy, are dropping and changing routes, you simply need to assume they forgot to call you if an itinerary changed or got canceled. Don't assume they'll take care of you if they do change the schedule, and don't assume that what you booked, especially on an award ticket, is what you will actually fly. It's a difficult time for airlines, and that makes it a difficult time for travelers.
airlines bankruptcy business convince days filing three
The airlines go out of their way for the first two or three days after a bankruptcy filing to convince you it's going to be business as usual.
call free instead paper pay web
It's endless. You get nothing free anymore. If you call instead of use a Web site, you pay $10 to $50 extra. If you want a paper ticket, you pay up to $75 for the privilege.
airline decide gets rights says
Who gets to decide what an 'extraordinary circumstance' is? The airline. If airline says no, then what rights do you have? You have to take them to court.