Joe Ivers
Joe Ivers
customer decline easier helped improved meaning percent performance translated vehicle volume work
Lincoln's CSI performance was also helped by improved vehicle quality. This has translated into a 14 percent decline in the volume of repairs needed, meaning that more of Lincoln's work is maintenance-only, which is easier from a customer satisfaction viewpoint.
greater problems rate since vehicle
The M-Class has had a lot of problems since its launch. The rate of deterioration on the E-Class is greater than on any other vehicle in the industry.
broad customers example fit line offers options product
Chevrolet is an example of a broad product line that offers customers many options that fit their needs.
aged bit consistent focus ford improving model since vehicles year
Since the 1997 model year, Ford vehicles have been improving on a consistent basis. This year is a bit of an exception. The Focus is one of those vehicles that hasn't aged gracefully.
customers engage learn sight tend vehicles
Vehicles that engage customers immediately upon first sight tend to keep those customers around to learn more about the vehicles.