John Lampe
John Lampe
appreciate customers major patience power quickly recalled replace shown tires understanding
We appreciate the patience and understanding that so many of our Firestone customers have shown during this major undertaking, ... We're doing everything in our power to replace all recalled tires as quickly as possible.
explorer failed ford issue issues refused safety
The real issue here is the safety of the Explorer, ... Ford refused to look at issues surrounding the Explorer in August. Ford failed to do that today.
driven explorer family ford people themselves tires
Would any of these people let their family or driven themselves in a Ford Explorer with these tires if they thought there was a problem?
additional believe consumers explorer extra handle pounds pressure provides safety strongly tire tires
We as a tire manufacturer have recommended a tire pressure on these tires of 30 PSI, ... We believe very strongly that 30 PSI provides consumers with additional safety margin. With 30 PSI, the Explorer can handle over 400 pounds extra load.