John Lampe
John Lampe
appreciate customers major patience power quickly recalled replace shown tires understanding
We appreciate the patience and understanding that so many of our Firestone customers have shown during this major undertaking, ... We're doing everything in our power to replace all recalled tires as quickly as possible.
admit fix proven tires
Our tires are safe, ... When we have a problem, we admit it and we fix it. We've proven that.
charges deficit expect profitable recall taken unit
With the charges we've taken for the recall I would expect the unit would not be profitable for the year, ... We've taken substantial charges for the recall that will probably put us in a deficit position.
acceptable agreement allowed attorneys believe closely company efforts energies focus general issue permits reach rebuilding resources state year
We have been working closely with the state attorneys general on this issue for more than a year now, and believe that these efforts have allowed us to reach an acceptable agreement that permits us to focus our energies and our resources on rebuilding our company and the Firestone brand,
additional believe consumers explorer extra handle pounds pressure provides safety strongly tire tires
We as a tire manufacturer have recommended a tire pressure on these tires of 30 PSI, ... We believe very strongly that 30 PSI provides consumers with additional safety margin. With 30 PSI, the Explorer can handle over 400 pounds extra load.
committee forward information presenting showing tires
We look forward to presenting our information to the committee and showing them our tires are safe.
driven explorer family ford people themselves tires
Would any of these people let their family or driven themselves in a Ford Explorer with these tires if they thought there was a problem?
explorer failed ford issue issues refused safety
The real issue here is the safety of the Explorer, ... Ford refused to look at issues surrounding the Explorer in August. Ford failed to do that today.