John Lampl
John Lampl
aircraft area carrying extra fuel
Our inbound aircraft area carrying extra fuel to that we do not have to refuel all our aircraft at Heathrow.
contracts customer deal people sensitive service trained
It's a very sensitive subject, so we don't put it in our contracts of carriage, but our customer service people are well trained to deal with it.
impact people
That has an impact on what people buy,
hit
That will hit seniors, of course, ... I think that will have an impact.