John Santell

John Santell
caused either ended error harm heroic means necessary patient permanent receive save sort
That means that the patient either ended up with permanent harm or the error caused the patient to receive some sort of heroic intervention necessary to save life, such as CPR (cardiopulmonary resuscitation) or surgery.
call hope report
We hope that this report is a call to action.
ask location moved patient report risk shows whenever
Whenever a patient is moved from one location to another, the patient should ask where they are going and why. Our report shows this is when the risk is particularly great.