Jon Osterberg
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Jon Osterberg
buyers car consider cost data drive expect false hybrids less money percent pollution reduce save uncovered
New-car buyers can consider hybrids because they reduce pollution and save the environment, but they shouldn't expect to save money in the short-term. Our poll data uncovered false expectations. Forty-four percent said a hybrid would cost less than a conventional car to drive and maintain.
car cars consumers growth hybrid owners people rapid realistic save soon
With such rapid growth of the hybrid car market, it's important for consumers to have realistic expectations. Hybrid cars can save owners money, but not as soon as most people think.
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We'll use this rating as a benchmark to help us strive for higher service marks in the future. We're proud of this certification, but we'll do even better.